FREQUENTLY ASKED QUESTIONS:
Digital Menu Questions:
How do your digital menus work?
We design your menu, set it up for your screen and get everything ready to run. Once installed, your digital menu can be updated remotely without needing to reprint or replace anything.
Do I need to buy special equipment?
Each screen needs a small Android stick to run your menu content. This is a one-off cost per screen and simply plugs into the back of your TV.
Can I update my menu myself?
Yes - if you’d prefer to manage your own updates, you can. We also offer remote management if you’d rather send changes over and have us handle everything for you.
What happens if my prices change?
No problem. One of the biggest benefits of digital menus is being able to update prices quickly without reprinting your whole menu.
Can I run offers and promotions on my screens?
Yes. Digital menus make it easy to promote meal deals, limited-time offers, seasonal specials and featured items whenever you need to.
Do you supply the screens?
No - we design, set up and manage the content for your screens, but we do not supply or install the TVs themselves.
What is included with remote management?
Remote management includes content updates, screen management and up to 3 full menu edits per year, per screen. It also includes access to seasonal promotional content where relevant.
Printing Questions:
What print services do you offer?
We offer a range of design and print services including posters, flyers, banners, business cards, loyalty cards, pavement signs, flags and more.
Do you design the artwork too?
Yes - we design your artwork for you. We work with you to get the final design exactly how you like it and confirm before sending to print.
Can I order print without design?
Yes - if you already have print-ready artwork, we can arrange the printing for you.
Do you offer custom sizes and quantities?
Yes - most print products can be tailored to suit your business and what you need.
Scratch & Snack Questions:
What is Scratch & Snack?
Scratch & Snack is our digital scratch card game designed to help takeaways boost repeat orders and customer engagement. Customers play for a chance to win a prize, giving them a reason to come back.
What kind of prizes can I offer?
You control the rewards. This can include things like free drinks, discounts, sides, meal upgrades or any offer you’d like to use to encourage repeat business.
Can I choose how often customers win?
Yes - rewards can be controlled so the game stays fun for customers while still being cost-effective for your business.
Is it easy for customers to use?
Yes - it’s simple, quick and designed to be easy to use on mobile, making it ideal for takeaway customers while they wait.
Media Library Questions:
What is the Media Library?
Our Media Library is a ready-made bank of social media content designed for takeaways. It includes professional graphics, food content, promotional posts and ready-written captions you can copy and paste straight onto your socials.
Do I get captions with the posts?
Yes — every post comes with a ready-written caption, so you can simply copy, paste and post without needing to think of something to write.
Do I have to post every day?
No — the Media Library is there to use whenever you need it. It simply gives you ready-made content so your page stays active without the stress of creating it yourself.
Is the content personalised to my business?
The content is designed to be useful for takeaways and food businesses, with a mix of general promotional content and easy-to-use posts that suit most businesses.
Is this full social media management?
No — this is designed as a simpler, lower-maintenance option. You get the content ready to use, but you stay in control of when and what you post.